-Robin
A.
I trust
them. I like the idea of having a Honda
and servicing it at a Honda dealership.
They do what I ask and everything is fine, they are much better than
some of the other competition.
I drive
60 miles to get there when there is a dealer within 20 miles of my house. I drive because I like the service here. The staff is personable; they explain
everything to me and always do a very good job.
The
service is outstanding. We don't trust
our car with anyone else except them.
They pay attention to detail.
I have
been really happy with them, they are pleasant, and always do the work when
they say they will do it. Their service
advisor Al kept me informed as to what was gong on and their prices are
reasonable.
They have
been very good to me, kind and polite. Jennifer
called and told me I needed to come in for an inspection, which was great
because I did not know it was about to expire!
-Cheryl K. Wynantskill NY
Every
time I go there, the service advisors are very courteous to me. Kathy explains everything in detail so I can
understand. They let me know the price
before they do the work, which makes me feel comfortable.
I took my
car in for a recall repair and decided to have an oil change, air filter change
and my tires checked as well. All the
work was done correctly and in much less time than they anticipated. My service advisor Steve was great.
When I
called and told them what was going on with the car, they had all the parts
that were needed to fix it. It was
really outstanding that they had everything.
They have it together.
I was
there early for my 9am appt. They said
it would take an hour so I went over to Wal-Mart. When I came back my keys were on the counter
and my car was already done and waiting up front.
I had a
problem with a tire and the technician discovered a nail and plugged it. The service advisor Al told me it would take
a certain amount of time; when it started to go over he came out and explained
why. They were very responsive and
courteous.
They are
always ready to take you car in. It is a
pleasant place to wait. The refreshments
are nice, the lady's room is clean, and the magazines are not 1,000 years old. My car was almost done within the estimated time. This is our second car from Rensselaer Honda.
I love
their availability, pleasantness, and professionalism. I trust them.
The
atmosphere was pleasant and Kathy had my information ready before I
arrived. There were happy people in the
waiting area, as well as coffee, newspaper and a shuttle service. Kathy explained what my car needed simply;
overall the service was terrific!
I am very
happy with my Honda and I have no trouble getting appointments. I recently had a bad battery and they
replaced it at no charge. Rensselaer
Honda is a great place to do business with.