Dropped my SUV off at 11:00 am and it was ready at the agreed time off 1:00 pm and it was ready. I will always use this service department for my work.
The service has been great here and we had a great experience purchasing this car. Love y Honda HRV. Thanks Rensselaer Honda for all your effort.
Very friendly staff. Car buying process smooth and easy with the professional staff
I have only had good experiences there. I find them to be honest about the work required, accommodating and service is always rapid. Staff are friendly and informative. The waiting area is beautiful and clean.
I brought my 2012 Honda Civic HF to Rensselaer Honda cold. That is, the car had been lovingly serviced at Friendly Honda of Poughkeepsie since it was purchased, but since I moved to the capital district in 2017, that dealership was no longer convenient. It was time for a NYS inspection and an oil change, so despite the fact that Keeler Honda was closer, I opted to take the car to Rensselaer Honda. On the phone, they were very pleasant and welcoming, giving me a choice of appt times despite the end-of-year rush that hits service departments. They texted me twice on different days to make sure I was still planning on making the appt. It was simple to confirm both times. Arriving there, we drove right into the service garage and dropped off the car and keys. Jeanette was friendly and efficient, listing the oil change and NYS inspection as the items to be done. I signed off and my husband and I went to the waiting area, from where we could clearly see the garage area. There was a nice child area room, a separate quiet room and a coffee machine that provided quite a selection of beverages. Bottled water and snacks were also available. We sat in the open area near the large screen TV and cute simulated fireplace. A little over an hour later, the car was done for a total of $70.08. They did not try to price gouge me or search for "something" they could make money off of. Nice job, pleasant and quiet waiting area where you aren't in the middle of the showroom floor ( like Keeler Honda), and they will certainly get my return business.